The TOE is a software-only TOE and provides an organized way to manage the life cycle of IT infrastructure from procurement to end-of-life. AM facilitates enterprise management of physical objects and the events associated with the life cycle of these objects. CIT is integrated with AM to assist in importing data to the AM database.
AM provides organizations with visibility into their current IT hardware and software inventories, as well as non-IT assets such as office supplies, machines, and tools.
AM provides insights into the current status of assets, such as contracts, licensing obligations, and when software is over-deployed for an environment. Assets are organized within AM into portfolio items, which contain a list of assets, information relevant to who is responsible for the assets, and where the assets are located geographically.
Connect-It is embedded in AM to assist in importing asset data from external discovery tools. Connect-It not only feeds various types of data into AM, but also pushes asset data to external service management, configuration management, cloud services, and other corporate systems.